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Building genuine trust.

Trust can take years to build but it doesn't have to. Here are five guiding principles for speeding things up.

Better Board Conversations

A board is a social system which needs to be consciously and intentionally developed if it is to evolve to become a trusted resource for the management team and stakeholders that it serves.

The approachable board Pt 1. First reactions

The approachability of your board will be partly based upon how you react to bad news.

The approachable board Pt 2. Listening

The approachability of your board will be also based upon how well you listen - with curiosity rather that judgement.

The approachable board Pt 3. High-quality conversations

Ideally the management team should look forward to conversations with the board...are they searching, even handed and inclusive of different voices?

How your board could be more approachable - tip sheet

5 tips to make your board more approachable and therefore likely to hear the truth, sooner.

Ten things you need to know about Empathy

Ten tips and tricks to help you to navigate interpersonal empathy

Ten things you need to know about assertiveness

Assertiveness is a stance that we can represent in how we speak to people - or indeed in how we relate to the world. This crib sheet may bust a few myths...