How can we can learn to trust one another to do the right thing

How can I trust you?

Absence introduces doubt… it’s easy to find oneself wondering what our team colleagues or reports are actually up to. We need to learn to trust what we can't see happening... to have faith in them.

February 16, 2022

Absence introduces doubt… it’s easy to find oneself wondering what are team colleagues or reports are actually up to. In a good moment we know that they are working diligently and ticking off the tasks on their to-do lists. In a bad moment we might suspect that they are not applying themselves as we might wish.

 

A study in Finland recently found that reported levels of trust between colleagues had fallen amongst 5,400 Finnish workers, during the pandemic. Meanwhile, Top 10 VPN, a leading internet privacy advocate, tells us about record increases in 2021 of the sales of employee surveillance software.

 

So what can we do about this trust problem?

 

One    

I need to stop thinking about your working hours and think time zones instead, as I do with my globally dispersed colleagues. You have a different time zone or zones, to me.

Two    

I need to remind myself to focus on outcomes and not inputs: is this team member turning out good work?

Three  

I must get better at explaining my expectations  - what I really want from the working relationship with you (what makes me happy and confident) and what doesn't work for me.

 

I might always be a little bit suspicious about what my colleagues are actually up to (a normal and sensible way of dealing with ambiguity?) at any particular moment in time but I need to happily assume that they will prove me wrong, again and again.

 

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